Hull Advice (from Hull City Council)

21 Sep , 2018 Hull and East Riding,Information,Legal and benefits help,Work and Life


Telephone: 01482 300303


1st Floor
The Wilson Centre
Alfred Gelder Street

Hull Advice is a service provided by Hull City Council. It provides free impartial advice for Hull residents on a whole range of issues including benefits, debt, housing, family, community care and employment. Hull Advice will work on behalf of the customer, even if the customer has a dispute with the Council.

Hull Advice provides services through either a drop-in service or by appointment. There is also a specialist welfare rights team who will help people who help people with complex benefit issues, which includes representing people at benefit appeal hearings.

All of the advice given is free of charge, independent and confidential.

Who can access the services?

Hull Advice is available to all Hull residents. No appointment is necessary, but appointments can be made to see an advisor by calling in to the Wilson Centre or by phoning 01482 300 303.

How can the services be accessed?

Hull Advice opening times are:

Monday 9am to 4.30pm

Tuesday Appointment only

Wednesday 10.30am to 4.30pm

Thursday Appointment only

Friday 9am to 4.00pm

The public can call in and get advice on Monday, Wednesday and Friday and be seen the same day. There are times when the service is busy and there may be a wait for you to get the advice you need. The service stops registering new drop in customers 4pm so please arrive before this time.

On days when the waiting times are expected to extend beyond 4.30 pm we may stop registering customers earlier. Remember, appointments can also be booked with Hull Advice.


Hull Advice is based at the Wilson Centre in Hull city centre.

The full address is: Wilson Centre, Alfred Gelder Street, Hull. HU1 2AG.

General information and/or news:

Hull Advice also plays an important role in developing and supporting schemes that help people out of poverty and enables them to make their money go further. One of these is the Hull People’s Premium project; this is a project that you can sign up to by texting HPP to 60999. It is virtually free to join, costing you price of a standard text message. What you then get is various text messages that give you hints and tips about ways to reduce costs and to save you money.